Terms & Conditions

Welcome to Lampshade Parade’s Terms and Conditions

Whilst every effort has been made to outline our terms and conditions clearly and simply, if you do have any questions relating to this or any section of our website, please do not hesitate to contact us by emailing hello@lampshadeparade.co.uk

Placing an order

We will automatically confirm your order by email, detailing the items you have purchased. Once the order has been dispatched, a second email will be sent to advise you. This will indicate the completion of the contract between you and Lampshade Parade.

Payment

Once you have placed your order at the checkout, you will be redirected to PayPal to complete the payment and finalise the purchase. If you would like to pay by bank transfer or cheque, we are happy to accept this method of payment, please contact us to arrange this. Please note that orders will not be dispatched until the payment has been cleared.

Discounts and Voucher Codes

From time to time, Lampshade Parade may issue Discounts and Special Offer codes. Please note that these are valid against the purchase of products only and may be withdrawn by Lampshade Parade at any time. Discounts & Special offer codes can not be used in conjunction with any other offer, the discounts can not be applied retrospectively, therefore must be entered correctly by you at the time of purchase. We reserve the right to restrict the use of voucher codes from specific items on our website.

Pricing Errors

Although every effort is made to keep the details on our website accurate and up to date, mistakes do happen. Please note that we reserve the right to cancel & refund an order or contact you to request additional payment, should we discover a mistake with the pricing of an item.

Item not available

Whilst we make every attempt to keep the stock levels indicated on our website accurate and up to date, occasionally errors do occur. If we do not have the item available to fulfil your order, we will contact you as soon as possible to try and resolve the problem. An alternative will be offered or a full refund for the item purchased will be provided. Your order will be placed on hold until we have been able to contact you.

Communication

We may email our customers occasionally to let you know about any special offers or information about our latest products. If you would prefer not to receive such communications, please let us know.

Data Privacy

Poppies & Polka Dots hold a small amount of data about our customers on file, in particular relating to the orders you have placed. If you would like more information about the data that we hold, please feel free to get in touch, and if necessary we are happy to remove your details from our database should you request. Please refer to our privacy policy for full details.

Returns Policy

For our full returns policy, please refer to ‘Delivery & Returns’ section of this website.

Delivery Charges

For our delivery charges, please refer to ‘Delivery & Returns’ section of this website.

Complaints

If you are in any way dissatisfied with the service or goods provided by Lampshade Parade, please be sure to contact us as soon as possible and we will do all we reasonably can in order to try and resolve the complaint.

Copyright

All contents of this website including images and text belong to or are licensed to Lampshade Parade and are protected by copyright laws and all such rights are reserved. No part of this site may be copied, or reproduced without prior permission.

Limitation of liability

Lampshade Parade will accept no liability for any loss, injury or damage caused as a result of any item purchased from us or through use of this website.

Legal Aspects

Your statutory rights covered by the consumer protection law are not affected by anything outlined above. Any contract for your purchase of goods and services from Lampshade Parade, is governed by the Law of England and Wales, and you agree that such contract will be subject to the non exclusive jurisdiction of the England and Wales courts.

Lampshade Workshop Terms & Conditions

We keep our workshop sizes relatively small, in order that we can give everyone the attention that they need during the course. However, for that reason, we are unable to offer refunds on any bookings made for the workshops.

If the workshop must be cancelled due to unforeseen circumstances, you will be offered a full refund or we will offer you a place on the next available workshop.
Should this situation arise, we will do our upmost to work with you and find a convenient date to reschedule for you.

By booking a Lampshade Workshop with Lampshade Parade, you are agreeing to all of the above terms.